Our server’s firewall is configured to lock out any IP address that attempts to log in (via FTP, SSH, or SFTP) unsuccessfully too many times in a row. You’ll know you’ve probably been locked out by the firewall if you can no longer reach any site on birdhouse.org from a web browser.

If this happens to you, contact support — we’ll help determine your IP address and remove it from the firewall’s “deny” list. Since you won’t be able to use  the web-based form to contact support, please call one of the numbers listed in your Welcome to Birdhouse message, or send us  email.

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